Returns & Shipping

Refund Policy 

Returns

We only accept returns on the condition that the return is in line with our Warranty Policy. 

Refunds (if applicable)

We do accept refunds for Cateran Gasket and Fasteners kits that are not compatible with the specified vehicle application. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If  the return is approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges (if applicable)

We only accept exchanges on condition that the return is in line with our Warranty Policy.

Shipping

To return your product, dispatch to: 15d/56 KEYS ROAD, CHELTENHAM, VIC, 3192, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping time will vary depending on destination. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.